About Coastal Water Heaters - Your Trusted Water Heater Company in Myrtle Beach

At Coastal Water Heaters, we're proud to serve Myrtle Beach and the surrounding coastal communities with dependable, professional water heater services focused on what matters most—your hot water. Since opening our doors in November 2021, we've built our company around one clear goal: make hot water simple, reliable, and stress-free for homeowners.

We're a locally owned and operated company, and that means we understand the specific needs of homes along the coast. From water quality concerns to system wear caused by humidity and salt air, we know what your equipment goes through. Our team is trained to deliver solutions that are not just effective, but built to last in this environment.

When you work with us, you're not just getting a service provider. You're getting a team that takes pride in doing the job right the first time.

A Company Focused on What We Do Best

We specialize in plumbing with a strong focus on water heaters and whole-house water filtration. Rather than trying to be everything to everyone, we've chosen to master the systems homeowners rely on every day. We know that hot water is essential, and when it stops working, everything else in your home feels disrupted. That's why we've built our services around fast response, expert installation, and long-term reliability.

Our core services include:

Tankless Water Heater Installation and Repair

Tankless systems are becoming increasingly popular, and for good reason. They provide endless hot water, improved efficiency, and a compact design that saves space. Our team handles full tankless water heater installation, replacement, and repair. We work with trusted brands like Navien and Rinnai, and all of our technicians are trained and certified through Navien. That means you can expect precise installation, proper system sizing, and performance that matches your home's needs.

If your current system isn't keeping up or you're ready to upgrade, we'll guide you through the process with clear recommendations and honest pricing.

Electric Water Heater Installation and Repair

Electric water heaters remain a reliable and cost-effective option for many homes. Whether you need a new system installed or your existing unit repaired, we provide straightforward service that gets your hot water back quickly. We install high-quality systems from trusted manufacturers like Rheem and Bradford White, and we take the time to ensure everything is up to code and functioning efficiently.

Gas Water Heater Installation and Repair

Gas water heaters offer powerful performance and fast recovery times. Our team is experienced in both installation and repair, making sure your system operates safely and efficiently. From diagnosing performance issues to completing full replacements, we handle every step with attention to detail and safety.

What Sets Coastal Water Heaters Apart

There are plenty of plumbing companies out there, but we've built our reputation on doing things differently.

Fast, Reliable Service

We know how frustrating it is to lose hot water. That's why we prioritize fast response times and efficient service. In many cases, we can restore your hot water the same day.

Installed Right the First Time

We don't cut corners. Every installation is completed to meet code requirements and manufacturer standards. Our goal is to deliver long-term reliability, not temporary fixes.

Transparent, Flat-Rate Pricing

No one likes surprises when it comes to cost. We provide clear, upfront pricing before any work begins. Our quotes are valid for 72 hours, giving you time to make a decision without pressure.

Licensed, Insured, and Qualified

We hold plumbing licenses in both South Carolina and North Carolina, and our team is fully licensed and insured. Every technician is trained, background checked, and prepared to deliver professional service.

Trusted Brands and Proven Products

We install equipment from industry-leading manufacturers, including Navien, Rinnai, Rheem, and Bradford White. These brands are known for performance, durability, and strong warranty support.

Our Guarantees Give You Confidence

We believe that great service should come with real accountability. At Coastal Water Heaters, our guarantees are not just promises on paper. They reflect how we operate every day. From the moment you call us to the final walkthrough after your service, we want you to feel confident that you made the right choice. Our goal is to protect your investment, eliminate uncertainty, and deliver results you can rely on long after the job is complete.

Upfront Pricing Guarantee

You deserve to know exactly what you are paying for before any work begins. That is why we provide clear, detailed quotes with no hidden fees or last-minute add-ons. We take the time to explain the scope of work, your options, and the cost so you can make an informed decision without pressure. Once we provide your quote, it remains valid for 72 hours, giving you time to move forward comfortably. What we quote is what you pay. Simple as that.

Technician Guarantee

When someone comes into your home to work on your plumbing system, trust matters. Every technician on our team is professionally trained, background checked, and committed to delivering high-quality service. We hold our team to strict standards, not just in technical skill but also in professionalism, communication, and respect for your home. You can expect courteous service, clean work areas, and a technician who takes the time to answer your questions and explain the work being done.

Satisfaction Guarantee

Your experience matters just as much as the final result. If something does not meet your expectations, we want to know about it. Our team is committed to 100 percent customer satisfaction, and we will work with you to resolve any concerns quickly and fairly. Whether it is a follow-up visit, an adjustment, or simply making sure everything is working exactly as it should, we stand behind our service and will do what it takes to make it right.

Leak Guarantee

A properly completed job should not leave you dealing with new problems. If a leak occurs as a result of our work, we will return promptly and fix it at no additional cost to you. This guarantee reflects our confidence in the quality of our workmanship and our commitment to long-term reliability. You should never have to worry about the work we perform in your home.

Installation Guarantee

Water heater installations are one of the most important services we provide, and we take that responsibility seriously. Every installation is completed to meet code requirements and manufacturer specifications, then reviewed internally to ensure it meets our quality standards. If any issue arises related to the installation, we will come back and correct them. We also include a one-year labor warranty on installations, along with manufacturer warranties that vary by product. This layered protection helps ensure your system performs the way it should from day one.

A Membership Designed for Peace of Mind

Keeping your water heater in good condition should not feel like a guessing game. That is exactly why we created the Coastal Club Membership. This plan is built for homeowners who want consistent performance, fewer surprises, and a simple way to stay ahead of costly repairs. With regular maintenance and added service benefits, our membership helps extend the life of your system while improving efficiency and reliability. Instead of waiting for something to go wrong, you can take a proactive approach that keeps your hot water running the way it should year-round.

As a Coastal Club member, you receive a range of practical benefits designed to save you time, reduce stress, and lower overall costs:

• No dispatch fees for service visits
• 10 percent discount on repairs and additional services
• Annual water heater flush to reduce sediment buildup and improve performance
• Priority scheduling so your service is handled faster when you need it
• Annual plumbing inspection to catch small issues before they turn into major problems

This membership is available for just $149 per year or $14 per month, making it an affordable option for ongoing protection and peace of mind.

By staying on top of maintenance and getting priority access to service, you can avoid unexpected breakdowns and extend the lifespan of your equipment. It is a simple, smart investment that helps keep your home comfortable and your plumbing system running smoothly in Myrtle Beach and throughout the surrounding coastal areas.

Serving Myrtle Beach and Surrounding Coastal Areas

We're proud to serve homeowners throughout Myrtle Beach and nearby coastal communities. Our team understands the needs of homes in this region and delivers solutions that are built for local conditions. Whether you're dealing with an aging system, planning an upgrade, or facing an unexpected breakdown, we're here to help with clear communication and dependable service.

A Simple Promise to Every Customer

At Coastal Water Heaters, everything we do comes back to one promise: hot water restored fast, installed right the first time.

We believe homeowners deserve service that's straightforward, professional, and reliable. No confusion, no delays. Just solutions that work. If you're looking for a trusted water heater company in Myrtle Beach, Coastal Water Heaters is ready to help!